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Quality Policy

We, at Symbiosis University Hospital and Research Centre, are committed to patient’s care along with their caregivers and the community at large, to deliver evidence based-healthcare with compassion, honesty and team work ensuring patient safety and best possible clinical outcomes

Our endeavor is to create awareness amongst all stakeholders regarding quality standards and to work towards continuous quality improvement by way of analyzing data, benchmarking and focusing on best practices

Quality Goals & Objectives:

  • Identification, development and strengthening of policies, protocols and procedures
  • Delivering evidence based, ethical medical and nursing care
  • Implementation of safe medication practices for prevention of errors
  • Performance review of all service providers through well-defined key indicators
  • Respect and protect patient’s and employee’s rights
  • 360-degree evaluation of patient satisfaction
  • Stringent hospital infection control guidelines and compliance to biomedical waste management rules
  • Engagement with the patients and their families for active participation and compliance in the treatment process and patient safety
  • Appropriate use of antibiotics through Antibiotic stewardship programme.
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